Terms of Service and Return/Refund Policy
 

Effective as of 09-18-2023
 

1. Introduction

Welcome to www.iamdagrizz.com (the "Website"). These Terms of Service ("Terms") govern your use of the Website and the purchase of merchandise ("Merchandise") offered by DaGrizz, LLC ("DaGrizz," "we," "our," or "us"). By accessing or using the Website and purchasing Merchandise, you agree to these Terms and our Privacy Policy.

2. Return/Refund Policy

2.1 Returns and Refunds

We want you to be satisfied with your Merchandise. If you are not completely satisfied with your purchase, you may be eligible to return the item for a refund or exchange, subject to the following conditions:

2.1.1 Eligibility

• To be eligible for a return, your item must be in its original condition, unopened, unused, and in the same packaging as when you received it.

2.1.2 Time Frame

• You must initiate a return request within 17 days of the purchase date.

2.1.3 Non-Refundable Items

• Certain items, such as customized or personalized products, perishable goods, digital downloads, and gift cards, are non-refundable.

2.1.4 Return Shipping

• You are responsible for the cost of return shipping unless the return is due to our error.

2.1.5 Refund Process

• Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.

• If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within [number] business days.

2.1.6 Exchanges

• If you would like to exchange an item, please contact our customer service team at [dagrizzsevs@gmail.com] or call us at [816-289-4409] to facilitate the exchange process.

2.1.7 Contact Us

• To initiate a return or if you have any questions regarding our return policy, please contact our customer service team at [dagrizzsevs@gmail.com] or call us at [816-289-4409].

3. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting the updated Terms on the Website. You are encouraged to review these Terms periodically to stay informed about any changes.

4. Contact Us

If you have any questions or concerns about these Terms, our Website, or Merchandise, please contact us at [dagrizzsevs@gmail.com] or call us at [816-289-4409].

5. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state of Oklahoma, United States, without regard to its conflict of law principles.

By using our Website and purchasing Merchandise, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Oklahoma for any disputes arising out of or relating to these Terms.